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Monthly Edition • September 2026
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MoreNews
ABOUT OPERATIONAL EXCELLENCE
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Drawing the Connections at MoreSteam's Best Practices in Operational Excellence Conference
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Operational excellence can take many forms, but across industries and improvement approaches, the same fundamental challenges tend to surface: helping people understand why change matters, involving them in improving the work, connecting strategy to everyday decisions, and adapting when plans encounter reality.
Reflecting on MoreSteam's 2026 Best Practices for Operational Excellence Conference, Jennifer Adams draws connections between the ideas and experiences shared by presenters. Across stories from leaders in healthcare, retail, transportation, technology, and other industries, she explores what it takes to make improvement visible, create change with people rather than for them, connect strategy to daily work, and build an organization’s capacity to keep improving.
Ultimately, operational excellence is not about reaching a finished state. It is about getting better at improving, learning from successes and setbacks, adjusting as conditions change, and building the capability to solve the problems that matter.
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UPCOMING LEARNING OPPORTUNITIES
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NEW WEBINAR
Making Sense of Statistical Process Control (SPC)
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Join Kevin Keller next month for a free webinar introducing Statistical Process Control and how to use it to better understand process behavior. Through practical examples, Kevin will show how control charts help distinguish meaningful signals from routine variation, monitor process performance, and identify when a process actually needs your attention. Along the way, he’ll challenge some common SPC myths, assumptions, and rules of thumb that can lead to misinterpreting what your data is telling you.
October 21, 2026 | 11:00 AM – 12:00 PM ET
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MASTER SERIES
Changing The Blame Game with Root Cause Analysis
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Join MoreSteam President Peg Pennington this fall for a two-part virtual Master Series on the Fundamentals of Root Cause Analysis. When problems occur, many organizations focus on fixing the immediate issue instead of understanding what in the system allowed it to happen. The result is a cycle of quick fixes where the same problems quietly return. This Master Series challenges leaders and teams to move beyond surface fixes and elevate Root Cause Analysis from a reactive tool to a systematic way of thinking.
October 13 & 20, 2026 | 11:00 AM – 12:00 PM ET
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NEW EPISODE
Visual Management and Lean Culture with Joel Huggins
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On this episode of Quality Time with MoreSteam, Lean practitioner Joel Hugghins joins the show. With 30 years of experience leading Lean transformations across industries, Joel and host Dan Swartwout discuss what it takes to apply Lean thinking in very different environments. Joel shares how he helped bring single-piece flow to the traditionally batch-oriented oil and gas industry, how $250 worth of Legos helped a team lay out an 80,000-square-foot plant in just two days, and why he considers misalignment a ninth form of waste. They also explore the role Lean culture and visual management play in making improvement stick.
Listen on: Apple Podcasts | Spotify | YouTube
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COMING SOON
A Practical Crash Course in AI
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Generative AI is changing how people work, but knowing that doesn't make it obvious how to actually use it. We are working on a crash course that gives working professionals a practical, jargon-free introduction to what generative AI is, where it fits into everyday tasks like summarizing, drafting, and brainstorming, and how to write prompts that yield useful results using the CRAFT method.
If practical AI skills are on your list of things to learn, reply to this email, and we'll make sure you're among the first to know when the course launches.
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PRODUCT NEWS
EngineRoom Earns Top Honors
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EngineRoom® is getting recognized for making data analysis easier. In Gartner Digital Markets’ 2026 awards, EngineRoom earned a spot on the Capterra Shortlist and was recognized for Best Ease of Use, while also being named a Front Runner by Software Advice. The awards reflect what EngineRoom was built to do: give process improvement practitioners powerful statistical tools without making the software itself another problem to solve.
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Copyright 2026 MoreSteam.com, LLC. All rights reserved.
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