Top 10 Lessons Learned From Process Improvement Leadership

Sustainable improvement begins at the top.

After more than two decades working alongside thousands of global organizations, our CEO, Bill Hathaway, has seen what makes process improvement efforts succeed — and why so many fall short. In this article, Bill shares ten hard-earned lessons from the field, drawn from real-world experience leading and supporting teams across industries.

Whether you're launching your first initiative or refining a mature system, these insights offer practical guidance for building improvement efforts that actually stick.

New Webinar: First Things First: Verifying Assumptions Before Hypothesis Testing

Register for our upcoming educational webinar where we will explore the critical first step before running any hypothesis test: verifying assumptions. Hypothesis Tests rely on critical assumptions about your data, but what if those assumptions aren't met? This webinar will teach you how to verify stability and independence before testing, so your conclusions stay trustworthy and accurate.

June 24th | 11:00 AM EST

How Dartmouth Health Uses Process Modeling to Predict the Unpredictable

In the dynamic world of healthcare, anticipating challenges before they arise is crucial. Dartmouth Health's Operational Excellence team leveraged MoreSteam's Process Playground to simulate and refine critical workflows—ranging from drive-through flu clinics to lab scheduling. This proactive approach not only enhanced patient outcomes but also mitigated staff burnout, all without disrupting daily operations.

Discover how simulation empowers smarter decisions in healthcare.

QTWM Episode 30: Managing Change

On this episode of Quality Time with MoreSteam, Dan Swartwout hosts Dr. Larry Inks, Ohio State professor and former Cardinal Health talent management leader. They discuss goal setting for focused teams, change management, and leadership. Larry brings plenty of humor to this fun and informative episode. You won’t want to miss one of the foremost experts on talent management and team effectiveness!

And catch up on every other episode here.

Newly Released! General Linear Modeling

Additional features for Regression allow you to create even more advanced models for your data. These features enable even more power for understanding your data. The General Linear Model tool in EngineRoom adds the ability to:

• Include nested terms, higher-order terms, and interaction terms to your models
• Reduce your model using different methods like backward elimination and forward selection
• Standardize your input values for better comparisons with your coefficients

"What If?" to "What Now?" Using Process Modeling to Future-Proof Your FMEA

We're excited to collaborate with Quality Digest to explore how process modeling can take your FMEA process to the next level by enabling fast, flexible scenario testing to prove out corrective actions!

Join us and learn how discrete event simulation empowers teams to experiment with "what ifs" to be better prepared if a failure does occur.

To Solve a Tough Problem, Reframe It

Harvard Business Review explores why teams often rush into problem-solving before fully understanding the issue. Their E5 framework offers a structured approach to engaging with complex problems and is intended to foster a culture of continuous improvement.

Take this perspective further with Root Cause Analysis resources that help identify and address the underlying causes of problems.

• Read the blog: The Next Essential Tool for Root Cause Analysis
• Attend the Master Series: Advanced Root Cause Analysis for Quality and Process Experts

Bring a Business Lens to Everyday Stats

Street Stats, our brand-new Youtube video series brings a business lens to everyday statistical problems. Join Kevin Keller, the Pragmatic Statistician, every Thursday as he tackles real-world stats challenges in EngineRoom, showing you not just how to get the answer, but how to interpret it, communicate it, and turn it into action for your organization.

Catch up on every video here. Subscribe so you never miss a video!

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