Root Cause Analysis, or RCA, is a problem-solving technique used to identify and address underlying causes of issues to prevent them from reoccurring.
Chances are likely that you've even performed a version of a Root Cause Analysis in your everyday life! Ever have an engine that broke down or a computer that kept crashing?
Root Cause Analysis is a proactive approach that goes beyond addressing the "why" of a problem and instead focuses on understanding the fundamental reasons behind it.
