Case Study | A Voyage of Continuous Improvement: Transforming Operations at Mercy Ships

Mercy Ships is a non-profit organization that provides free surgery and medical training to regions with scarce resources. They travel coast-to-coast on large converted “hospital ships,” serving those needing life-changing medical care…all through their extensive network of volunteer medical professionals.

When the COO was tasked with standing up operations on a second ship, he recognized that it was imperative to replicate predictable, efficient processes, especially when the people in the process were constantly changing.

Mercy Ships brought on Chris Gresens as their first Director of Continuous Improvement. With the help of MoreSteam's training, Chris and his team have made incredible strides toward adopting a culture of operational excellence across the organization.

Check out this incredible case study that highlights one of the many ways that CI initiatives can positively impact people's lives.

New Webinar: Accelerating Process Improvement with AI

There's still time to register for our upcoming webinar: Accelerating Process Improvement with AI. Bill Hathaway and Emmanuel Aouad will lead a fireside chat-style discussion on the transformative power of Generative AI in process improvement.

February 28th | 11:00 AM EST

Article: Shaping the Business of Tomorrow: The Integration of OpEx and AI

"Artificial Intelligence and Operational Excellence not only complement each other but also synergize to drive businesses toward unprecedented levels of success."

Read Shaping the Business of Tomorrow: The Integration of OpEx and AI

Article: Kaizen Is: Adopting Continuous Improvement for Lifelong Success

Kaizen is an approach to business improvement based on making small, continuous changes.

It cultivates a culture of positive change by supporting employees and applying PDCA & VSM to identify areas for improvement.

Learn more, Kaizen Is: Adopting Continuous Improvement for Lifelong Success

Take 14% off EngineRoom now through Feb. 16th

Love a sweet deal? Take 14% off EngineRoom this month! From now until February 16th, show yourself (and your data) a little love with this sweet deal for Valentine's Day. Purchase a one, two, or three year subscription to EngineRoom and get this discount for a limited time!

TRACtion turns fourteen

Happy birthday, TRACtion! We can't believe it's been fourteen years of helping you power your process improvement initiatives. TRACtion has come a long way, and we're looking forward to another fourteen years!


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