MoreNews about Operational Excellence

Beyond the Daily Grind: How a 3-Day Hackathon Builds a Smarter Team

Continuous improvement often focuses on refining processes, but sometimes the most valuable insights come from stepping away from the routine entirely.

In this behind-the-scenes look at MoreSteam’s annual hackathon, our software development team spent three days experimenting to explore new ideas, test emerging technologies, and rethink how work gets done.

This year’s theme focused on artificial intelligence, not as a buzzword, but as a practical tool to help teams move faster, surface insights, and address friction in everyday work.

The experience reflects a core principle of continuous improvement: small experiments create knowledge, and knowledge improves systems. This blog offers a glimpse into the curiosity and the people behind the software we build for continuous improvement practitioners and leaders like you.

 
Root Cause Analysis 2026 MoreSteam - Master Series

New Master Series! Changing the Blame Game with Root Cause Analysis

Join Peg Pennington this April for a new two-part virtual Master Series on the Fundamentals of Root Cause Analysis. When problems occur, many organizations focus on fixing the immediate issue instead of understanding what in the system allowed it to happen. The result is a cycle of quick fixes where the same problems quietly return. This Master Series challenges leaders and teams to move beyond surface fixes and elevate Root Cause Analysis from a reactive tool to a systematic way of thinking.


April 21 and 28 |11:00 AM - 12:00 PM ET | $300

 
New Webinar with Bill Hathaway! Developing Lean Practitioners with Game-Based Learning

New Webinar! Developing Lean Practitioners with Game-Based Learning

Join Bill Hathaway, MoreSteam CEO in our upcoming webinar to explore why game-based learning and simulation-based practice are such powerful tools for building real improvement capability. Too often, improvement training leans heavily on explanation and not enough on practice. Drawing on MoreSteam’s experience helping organizations develop problem solvers at scale, Bill will examine the path from knowledge to mastery and demonstrate how well-designed simulations help learners move beyond theoretical understanding into confident, capable change agents.

April 30, 2026 | 11:00 AM - 12:00 PM ET

 
New Episode! Quality Time with MoreSteam

New Episode! The CEO That Started at Aisle Five with Joe Baker

On this episode of Quality Time with MoreSteam, Joe Baker, COO of Veritext and a Lean Six Sigma Black Belt, joins the show. He started bagging groceries at age 17. By 24, he was the youngest store manager in company history, and by 32 he was running a billion-dollar business for Hertz in Los Angeles. For Joe, the industries may change, but his approach of putting people first does not. He believes that a great culture is the foundation of a great organization. Joe and host Dan Swartwout get into the good stuff. You won’t want to miss this one.

Catch up on past episodes here.

 
New Blog: Why Simulation is the Missing Ingredient in A3 Training

New Blog! Why Simulation is the Missing Ingredient in A3 Training

A3 training often focuses on forms and terminology, but real learning happens through practice. In this blog, MoreSteam President Peg Pennington reflects on an A3 workshop at the Center for Operational Excellence at The Ohio State University, where participants used the Drury Lane Muffin Company simulation as a virtual gemba to practice problem solving in real time. Read Peg’s perspective on the impact of interactive simulations and how they help teams sharpen problem-solving, data storytelling, and observation at the gemba, making A3 more realistic, engaging, and immediately applicable.

 
PDCA

New Blog! What is PDCA? The Plan-Do-Check-Act Cycle Explained

The PDCA cycle is one of the simplest and most enduring models for continuous improvement. This blog explains how the Plan-Do-Check-Act cycle helps teams test changes, learn from results, and refine processes through structured experimentation. Explore the origins of PDCA, how it relates to Lean Six Sigma methods like DMAIC and A3, and what the cycle looks like in practice.

 
COE 2026 Summit

Upcoming Event! Simulation Workshop at the Center of Excellence Summit

In partnership with the Center for Operational Excellence at The Ohio State University, MoreSteam President Peg Pennington will lead a hands-on workshop featuring MoreSteam's DMAIC Project Simulation for Yellow Belts and Green Belts: Sherlock Holmes Zombie Hunter. This rich, group simulation places participants in an unconventional problem, applying Lean Six Sigma thinking to investigate and reduce the number of zombie attacks.

Interested in joining our workshop session? Register at the link below.

 
Survey Monkey to Subscribe to MoreSteam Model Monday

New Video Series! Monday Monday is BACK!

Model Monday is a weekly series where we break down scenarios across different industries, organizations, and departments and explain how you can build a simulation of them in Process Playground. Subscribe by clicking the link below, and we'll deliver process model examples straight to your inbox. Let's master modeling every Monday!

 

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